PRIVACY
POLICY
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Introduction
This policy explains how we "InciteSol", use the personal
information which you provide to us when using our service, including but not limited to our website and mobile
applications (jointly referred to as "www.InciteSol.com"). Please read this Privacy Policy and understand it
before using our services. By visiting and/or ordering services on this Website, you agree and, where required,
consent to the collection, use and transfer of your information as set out in this policy.
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Data collections and uses
The data We Collect
InciteSol collects personal data:
- Provided by users to InciteSol, Such as duing
creation
- Ceated during use of our sevices, such as location,
app usage, and device data
The following personal data is
collected by or on behalf of InciteSol
1. Data provided by users.
This includes:
- User pofile : We collect data when users
create or update their InciteSol accounts. This may include their name, email, phone number, login name and
password, address, profile picture, payment or banking information (including related payment verification
information), driver's license and other government identification documents (which may indicate document numbers
as well as birth date, gender, and photo). This also includes vehicle or insurance information of drivers and
delivery persons, emergency contact information, user settings, and evidence of health or fitness to provide
services using InciteSol apps.
2. Data created during use of
our services. This includes:
- Location data (Executives, Drivers and delivery
person) : We collect Executives', Drivers' and delivery persons' precise or approximate location data,
including to enable rides and deliveries, to enable ride/delivery tracking and safety features, to prevent and
detect fraud, and to satisfy legal requirements. InciteSol collects this data when the InciteSol app is running in
the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device.
- Location data (Executives, Drivers and delivery
recipients) : We collect Executives', Drivers' and delivery recipients' precise or approximate location data
to enable and enhance use of our apps, including to improve pick-ups, facilitate deliveries, enable safety
features, and prevent and detect fraud. Please see our Rider Location Help page for detailed information on how we
use this data. We collect such data from users' mobile devices if they enable us to do so. (See "Choice and
transparency" below for information on how riders and delivery recipients can enable location data collection).
InciteSol collects such data from the time a ride or delivery is requested until it is finished (and may indicate
such collection via an icon or notification on your mobile device depending on your device's operating system),
and any time the app is running in the foreground (app open and on-screen) of their mobile device.
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Cookies
Some of the information collected will not personally identify you
but will instead track your use of the Website so that we can better understand how the Website is used by
customers and in turn enhance and improve your experience in ordering food. We may obtain this information by
use of cookies. Cookies are a small data file transferred to your device that recognizes and identifies your
device and allows your device to 'remember' information from the Website for future use. Cookies do not contain
any information that personally identifies you and we do not use cookies to obtain such information - your
personal information can only be obtained by InciteSol if you actively provide it to us. We may collect
technical information from your mobile device or your use of our services through a mobile device, for example,
location data and certain characteristics of, and performance data about your device, carrier/operating system
including device and connection type, IP address, mobile payment methods, interaction with other retail
technology such as use of NFC Tags, QR Codes or use of mobile vouchers. Your device and/or the web browser
should allow you to refuse cookies if you wish by changing the settings. To find out more about cookies,
including how to see what cookies have been set and how to manage and delete them.
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Storage and security of your personal information
My InciteSol will use all reasonable to maintain the security of
your personal information and to protect your personal information from misuse, interference, and loss and
against access, modification or disclosure. InciteSol will destroy any personal information it holds about you
which it no longer requires under the terms of this Privacy Policy. Where you have chosen a password to access
certain services of the Website, you are responsible for keeping your password confidential. We recommend not
sharing your password with anyone. Due to the nature of the internet, InciteSol does not provide any guarantee
or warranty regarding the security of your personal information during transmission to us or storage by us and
you acknowledge that you disclose your personal information to us at your own risk. Please contact us
immediately if you become aware or have reason to believe there has been any use of your personal information in
connection with the Website.
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How is information used ?
InciteSol will use your personal information to provide personalized
features to you on the Site and to provide for promotional offers to you through the Site and other channels.
InciteSol will also provide this information to its business associates and partners to get in touch with you
when necessary to provide the services requested by you. InciteSol will use this information to preserve
transaction history as governed by existing law or policy. InciteSol may also use contact information internally
to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win
any contest; and to send you promotional materials from its contest sponsors or advertisers. InciteSol will also
use this information to serve various promotional and advertising materials to you via display advertisements
through the Google Ad network on third party websites. You can opt-out of Google Analytics for Display
Advertising and customize Google Display Network ads using the Ads Preferences Manager. Information about
Customers on an aggregate (excluding any information that may identify you specifically) covering Customer
transaction data and Customer demographic and location data may be provided to partners of InciteSol for the
purpose of creating additional features on the website, creating appropriate merchandising or creating new
products and services and conducting marketing research and statistical analysis of customer behaviour and
transactions.
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With whom your information will be shared
InciteSol will not use your financial information for any purpose
other than to complete a transaction with you. InciteSol does not rent, sell or share your personal information
and will not disclose any of your personally identifiable information to third parties. In cases where it has
your permission to provide products or services, you've requested and such information is necessary to provide
these products or services the information may be shared with InciteSol's business associates and partners.
InciteSol may, however, share consumer information on an aggregate with its partners or third parties where it
deems necessary. In addition InciteSol may use this information for promotional offers, to help investigate,
prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the
safety or security of any person, violations of the Site's terms of use or to defend against legal claims;
special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or
law enforcement agencies requiring such disclosure
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What Choice are available to you regarding
collection, use and distribution of your information ?
To protect against the loss, misuse and alteration of the
information under its control, InciteSol has in place appropriate physical, electronic and managerial
procedures. For example, InciteSol servers are accessible only to authorized personnel and your information is
shared with employees and authorized personnel on a need to know basis to complete the transaction and to
provide the services requested by you. Although InciteSol will endeavor to safeguard the confidentiality of your
personally identifiable information, transmissions made using the Internet cannot be made secure. By using this
site, you agree that InciteSol will have no liability for disclosure of your information due to errors in
transmission or unauthorized acts of third parties authorized personnel on a need to know basis to complete the
transaction and to provide the services requested by you. Although InciteSol will endeavor to safeguard the
confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot
be made absolutely secure. By using this site, you agree that InciteSol will have no liability for disclosure of
your information due to errors in transmission or unauthorized acts of third parties.
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How can you correct inaccuracies in the
information ?
To correct or update any information you have provided, the Site
allows you to do it online. In the event of loss of access details, you can send an e-mail
to
support@InciteSol.com
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Policy Updates
InciteSol reserves the right to change or update this policy at any
time. Such changes shall be effective immediately upon posting to the Site.
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Contact Information
InciteSol Pvt Ltd
230/A , Western hills
Near Vijetha super market
Kukatpally, Hyderabad-50072
Tel:+919700112839
Email id: support@InciteSol.com